This listing was posted on The Resumator.
Integration Technical Support Specialist
Description:
WHAT YOU'LL BE WORKING ON Respond to customer requests via the ticket system Process requests received from account managers Investigation of any technical issues from providers and merchants Set up and testing new payment integrations Setting payment routing and limits according to the incoming requests Improve the support process and look for ways to automate it together with the team. WHAT YOU NEED TO SUCCEED IN THIS ROLE Empathy and the desire to help the client at all costs - the clientβs pain is your pain Knowledge of English and Russian at the intermediate level (the main communication is conducted in English) Competent oral and written speech Multitasking and stress tolerance: a few open chats and a dozen notifications will not confuse you It will be great if you know something about acquiring, banking and online payments (if not, we will teach you) Desire to develop in the IT field and work in a team Basic tech literacy Understanding of the principles of the tech documentation Ability to formulate competent questions. WHAT WE OFFER β¨ An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market! π± Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us π₯ Work with coworkers who are passionate about their business πΈ Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews π The opportunity to attend conferences, courses, and professional development at the company's expense ( learning budget - 500 EUR per year ) - we favor the continuous development of our employees βοΈ Private health insurance coverage; additional wellness budget π΄ 20 days of vacation time; Latvian bank holidays; Sick leaves; Additional birthday day off π Team building events and corporate parties π’ Absolutely amazing and cozy office in the historical center of Riga with our own Barista and lots of snacks π«π§π©ππ₯π₯€ π³ Salary 1500-1800 EUR NET (negotiable based on experience). You can find out more about our team, our values, and the unique ways we celebrate our successes here: https://fyst.com/culture ππ«ΆPowered by JazzHR
Company:
Fyst
Posted:
June 18 on The Resumator
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